FAQ

FAQs

Mendoza Automotive

Have a question about auto services? We have the answer at Mendoza Automotive. Check out these FAQs and give us a call today for more information!

  • What services does your automotive shop offer?

    At Mendoza Automotive, we provide numerous automotive services. This includes but is not limited to routine maintenance, oil changes, tire replacements, brake repairs, engine diagnostics, and so much more.

  • How often should I get an oil change?

    We generally recommend that you get an oil change every 3,000 to 5,000 miles. However, this can vary based on your vehicle's make and model. Please refer to your owner's manual for specific oil change recommendations.

  • Do you offer a warranty on your services?

    Yes, at Mendoza Automotive, we stand by the quality of our workmanship. For your peace of mind, many of our services come with a 12-month or 12,000-mile warranty. To learn more about our warranties, please ask our staff for specific details.

  • Can I bring my own parts for the repairs?

    In general, we prefer to use high-quality parts from trusted suppliers to ensure optimal performance and longevity. However, we are open to discussing your preferences.

  • How long does it take for a typical repair or maintenance service?

    The duration of your service will depend on the complexity of the job. Simple tasks like an oil change may take as little as 30 minutes. However, more complex repairs could take several hours. Our team provides quick turnaround times with most repairs done within a day. We will provide you with an estimated time when you schedule your service.

  • Do you offer towing services if my vehicle breaks down?

    No, we do not offer towing. However, we can arrange towing services for your convenience. Contact our shop to get assistance with towing your vehicle to our location.

  • Can you provide a cost estimate before starting the repairs?

    Yes, we provide free, same-day estimates for the ultimate transparency. Our team will provide a detailed estimate before any work begins. If we discover additional issues during the repair process, we will communicate with you before proceeding.

  • Are your technicians certified?

    Yes, our technicians are highly skilled and certified by ASE. To stay updated on the latest technologies and repair techniques, they undergo regular training.

  • How often should I rotate my tires?

    We recommend a tire rotation every 6,000 to 8,000 miles. Regular tire rotation helps promote even tire wear, which can extend the life of your tires.


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